Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of cathryne williams

cathryne williams

May 2, 2025

5  out of  5
rating by cathryne williams
"Kyle ext 528 resolved my issue / request in a professional manner and efficency (very knowledgeable)."
Profile photo of Bibi Khan

Bibi Khan

April 28, 2025

5  out of  5
rating by Bibi Khan
"I spoke to Joahan, and he was very helpful. He provided the resources and help to navigate it so that I can save on my Insurance. Thank you Joahan!"
Profile photo of Mikey Yearwood

Mikey Yearwood

April 25, 2025

5  out of  5
rating by Mikey Yearwood
"Ruben was exceptional! He gladly took his time to explain everything I needed to know to help lower my insurance! Definitely recommend calling and asking for Ruben if you’re having any trouble!"
We responded:
"Mikey: thank you for sharing your experience! It’s great to hear that Ruben provided such outstanding service and took the time to explain everything thoroughly to help lower your insurance. He truly sounds like a dedicated and knowledgeable representative. Please reach out to us any time you need us and our dedicated team of specialists will be glad to assist you."
Profile photo of Keith “Mind Your Business” M

Keith “Mind Your Business” M

April 9, 2025

5  out of  5
rating by Keith “Mind Your Business” M
"As always anytime I call my Insurance company they are always courteous. I spoke to Ruben today and he was very helpful, gave me great advise and saved me some money going above and beyond."
We responded:
"Keith: thank you for sharing your experience! It's always wonderful to hear about excellent customer service, and it sounds like Ruben truly went the extra mile to assist you. Providing helpful advice and saving you money shows his commitment to ensuring customer satisfaction. Please reach out any time you need our help. Marcel"
Profile photo of Johnnie Mccann

Johnnie Mccann

March 31, 2025

5  out of  5
rating by Johnnie Mccann
"Kyle Borneo did an amazing job helping me with my insurance needs. He was professional, knowledgeable, and made the entire process smooth and stress-free. Highly recommend his services!"
We responded:
"Johnnie: Thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience with Kyle. It's great to know that he was able to assist you professionally and knowledgeably, making the process smooth and stress-free. Your recommendation means a lot and will surely help others in need of similar services. If you need any further assistance, don't hesitate to reach out! Marcel"
Profile photo of Gary Pascall

Gary Pascall

March 26, 2025

5  out of  5
rating by Gary Pascall
"I had an excellent experience with Ruben Olivier! His professionalism and expertise made the process seamless. He listened to my needs and provided tailored solutions that exceeded my expectations. Ruben is responsible, reliable, and truly dedicated to his work. I highly recommend him."
We responded:
"Gary: Thank you for sharing your experience with Ruben Olivier! It’s wonderful to hear that he provided such exceptional service and was able to tailor solutions to meet your needs. His professionalism and dedication clearly made a significant impact on your experience. Your recommendation speaks volumes, and I’m sure it will help others who are looking for someone reliable and skilled. Marcel"
Profile photo of Rhonda Malinsky-Rockwell

Rhonda Malinsky-Rockwell

March 5, 2025

5  out of  5
rating by Rhonda Malinsky-Rockwell
"Marcel Robin Agency and Agent Kyle Bornio do not disappoint. I have been a state farm customer all of my life and when I contact them they immediately take care of any insurance needs and also are very willing to explain and suggest the best coverage."
We responded:
"Rhonda: It's wonderful to hear that the Marcel Robin Agency and Agent Kyle Borneo consistently meet your expectations. Being a lifelong State Farm customer speaks volumes about your trust in our services. It's great to know that we respond promptly to your insurance needs and take the time to explain and recommend the best coverage options for you. Reliable and attentive service like this is invaluable when it comes to managing your insurance. Please reach out anytime. Marcel"
Profile photo of Prince Saini

Prince Saini

March 3, 2025

5  out of  5
rating by Prince Saini
"Rafat is very helpful"
We responded:
"Prince: Thank you for sharing! It's great to hear that Rifat is very helpful. If you have any specific examples or situations you'd like to highlight about how Rifat has been helpful, please feel free to share. It’s always wonderful to acknowledge and appreciate someone's positive impact. Please reach out to us anytime. Marcel"
Profile photo of Kenneth Springle

Kenneth Springle

February 25, 2025

5  out of  5
rating by Kenneth Springle
"Upon entering the office I was immediately greeted and escorted to an insurance account representative, Mrs. Islam, to be taken care of. Insurance is an expensive necessity so, I was not exactly enthusiastic about having to shop for a new policy. However, I actually had a surprisingly pleasant experience with Mrs. Islam. She produced a reasonable quote and subsequently signed me up for a new insurance policy. She was attentive, courteous and professional. I left the office impressed with the professionalism of the agencies operations and the cleanliness of their work environment."
We responded:
"Kenneth - It sounds like you had a very positive experience at the insurance office. It's always refreshing when a potentially stressful task like shopping for insurance turns out to be pleasant and efficient. Mrs. Islam seems to have made a significant impact with her professionalism and customer service. It's great to hear that you found the office environment clean and well-organized as well. Positive experiences like these can really make a difference in how we perceive necessary but often tedious tasks. Please reach out to us anytime you need help. Marcel"
Profile photo of Claudia Robinson

Claudia Robinson

January 9, 2025

5  out of  5
rating by Claudia Robinson
"Mr Ruben was very professional and patient with me, he made me feel very comfortable and satisfied. I have been talking to alot of agents the past 3 weeks now, and he stood out ,from the others. I am very pleased and happy. I would recommend him for customer care for the year and I will recommend him to my family and friends to cross over to state form because of him. Thank you."
We responded:
"Claudia - I hear you loud and clear. Ruben is excellent with our policyholders and the ones who are joining our agency for the first time. Glad you were satisfied with Ruben professionalism and his eagerness to help people. we look forward to helping you and any friend and family member you send to us. Your words mean a lot to us. Call us any time you need assistance or information."
Profile photo of Teri Martin

Teri Martin

January 7, 2025

5  out of  5
rating by Teri Martin
"Rubin from State Farm gave me excellent information today."
We responded:
"Teri - thank you for taking the time to let the world know how Ruben provided you with excellent information. Our goal is to educate our policyholders and customers in order to help them make the best decisions for themselves. Please reach out to us any time. Marcel"
Profile photo of Jean Salomon

Jean Salomon

December 24, 2024

5  out of  5
rating by Jean Salomon
"I was so desperate for Christmas, until I found “Rifat Islam” a super talented agent from Statefarm who helped me find a good quote. I’m so grateful to you “Rifat” and I definitely recommend you to anyone who look for Car Insurance . Thank you so very much and Merry Christmas!!!!"
We responded:
"Jean - it is a pleasure to have you on board and part of the family we have created. Rifat is an example of what we stand for. Our goal is always to provide you with the best experience possible. And I'm glad Rifat came through and made your Christmas merrier. Please reach out to us any time. Marcel"
Profile photo of Downtothesole

Downtothesole

December 18, 2024

5  out of  5
rating by Downtothesole
"Excellent service all the way through this process & many thanks to Kyle who was clear & helpful in helping me secure the best quote I could get"
We responded:
"Downtothesole - I appreciate your glowing review about Kyle as he helped you with your insurance quote. Kyle is an asset to the agency and a great resource to our policyholders. Please reach out to us or stop by any time you need us. I appreciate your business. Marcel"
Profile photo of jay rich

jay rich

November 26, 2024

5  out of  5
rating by jay rich
"This was my first time looking into insurance I called this state farm and talked to Kyle who worked with me to get the best quote. If your calling this state farm ask for Kyle."
We responded:
"Jay - Thank you for taking the time to acknowledge my team, in particular Kyle, for the excellent service he provided to you. Our goal is to make sure all your needs are met because we want to be your first resource for all your insurance needs. Please reach out to us or stop by for a visit anytime you need to. Marcel"
Profile photo of kelvin ranglall

kelvin ranglall

November 12, 2024

5  out of  5
rating by kelvin ranglall
"Johan Service was great"
We responded:
"Thank you for the five-star review, Kelvin! I am glad to hear you had a positive experience with Johan. Providing excellent service is what we aim for every day. Don’t hesitate to reach out if there’s anything else we can help you with! -Marcel "
Profile photo of Shlomo Kugel

Shlomo Kugel

November 11, 2024

5  out of  5
rating by Shlomo Kugel
"Johan was extremely helpful in setting up new car insurance for me. He answered my questions in a timely manner and was very responsive. The experience was a breath of fresh air compared to other insurance agents I've dealt with. I highly recommend them!"
We responded:
"Thank you for the kind words, Shlomo! I am happy to hear that Johan provided such a helpful and refreshing experience while setting up your auto insurance. It’s our goal to make the insurance process seamless. We’re here anytime you need assistance—thanks for choosing us! -Marcel "
Profile photo of Ronald Diaz

Ronald Diaz

October 25, 2024

5  out of  5
rating by Ronald Diaz
"The best. Rifat and marcel 100%"
We responded:
"Thank you for the kind review, Ronald! I am thrilled to hear that Rifat and the agency provided top-notch service. Your feedback means a lot to us, and we’re here to help with any of your insurance needs. -Marcel "
Profile photo of Xv-LAZARUS-vX

Xv-LAZARUS-vX

October 23, 2024

5  out of  5
rating by Xv-LAZARUS-vX
"Very helpful and informative in answering all my questions"
We responded:
"Thank you for your kind review! I am glad to hear that our team was able to provide helpful and informative answers to your questions. Your satisfaction is our priority, and we’re here to assist you with anything you need! -Marcel "
Profile photo of Simarjit Kaur

Simarjit Kaur

October 23, 2024

5  out of  5
rating by Simarjit Kaur
"I wanted to share my positive experience working with Marcel Robin over the past couple of years. Their entire team has been very professional and quick to respond to our needs. I particularly want to highlight Jone Torres, who has been my go-to person. He is consistently professional, responsive, and ensures that we don’t face any delays with our paperwork. Thank you for providing such a reliable team!"
We responded:
"Thank you for sharing your positive experience, Simarjit! I am glad to hear that our team, especially Johan, has been professional and responsive in meeting your needs over the past few years. We pride ourselves on providing reliable service. Never hesitate to reach out! -Marcel "
Profile photo of lurle Jackman

lurle Jackman

October 22, 2024

5  out of  5
rating by lurle Jackman
"The Account Representative - Johan was very professional and knowledgeable. Pleasant too."
We responded:
"Lurle: Thank you for taking the time to give Johan a shout. He deserves it. Johan, an extension of our team, cares about our policyholders and looks forward to assisting them."
Profile photo of Vernice Jones

Vernice Jones

October 16, 2024

5  out of  5
rating by Vernice Jones
"Ms Islam is very professional and clear in explaining my policy to me. I recommend her to help anyone that looking for insurance for auto or home. Great person"
We responded:
"Thank you for your kind words, Vernice! I am thrilled to hear that Rifat provided clear and professional service while explaining your plan. If you or anyone you know needs further assistance with insurance, we’re here to help. -Marcel "
Profile photo of Tarsha Singh

Tarsha Singh

October 15, 2024

5  out of  5
rating by Tarsha Singh
"Beautiful young man He was a pleasure to work with. He is a keeper Tyshawn"
We responded:
"Thank you so much for the kind words and five-star review, Tarsha. We agree! – Marcel"
Profile photo of J S

J S

October 11, 2024

5  out of  5
rating by J S
"Nobody in this office can help me quite like Ruben Olivier. You can tell he is very detail oriented and spends the extra time answering your questions when needed. Thank you again for your help!"
We responded:
"Thank you for your kind words, JS! I am thrilled to hear that Ruben provided such detailed and attentive service. We pride ourselves on making sure our customers feel supported and informed, and it’s wonderful to know Ruben made a difference. If you ever need further assistance, don’t hesitate to reach out! -Marcel "
Profile photo of Tamar Fowler

Tamar Fowler

October 10, 2024

5  out of  5
rating by Tamar Fowler
"I always received great service from Juan Tores he's a very dedicated worker 👏 I like this guy's work ethic it's always a pleasure talking with him."
We responded:
"Tamar, thank you for your kind words. I will make sure I pass this along to Johan. We understand how important it is to provide every customer with the best experience possible. And that is what we strive to do at the Marcel Robin Insurance Agency Inc. Please reach out to us any time. Marcel"
Profile photo of SH_

SH_

October 8, 2024

5  out of  5
rating by SH_
"Andre M was amazing! He took the time to explain the entire policy to me. As a first-time home buyer, it was greatly appreciated"
We responded:
"Thank you for your kind words! I am thrilled to hear that Andre provided such amazing service and took the time to thoroughly explain your plan. As a first-time homebuyer, I understand how important it is to feel informed and supported, and I am glad Andre made the process seamless for you. If you ever need further assistance, don’t hesitate to reach out! -Marcel "